Terms of Service

Version 3.0 — review draft. This draft covers subscriptions plus separately purchased credits. The legal operator, final refund option and credit validity still require confirmation. Generation and checkout are currently unavailable. Registration does not authorize a payment.

1. Introduction and eligibility

These Terms govern hotellobbyaivideo at www.hotellobbyaivideo.top, including account, video, subscription and credit services. The brand is hotellobbyaivideo. The operator's real legal name and country or region are awaiting confirmation; a brand is not a verified legal entity.

You must be at least 18 and authorized to act for yourself or your organization. By creating an account or confirming an order, you accept the applicable Terms. Our Privacy Policy explains data handling. Any consent required for a specific processing purpose is requested separately.

2. Service description

The product combines adult reference photos, scene presets and instructions to create original AI video performances. Currently available features include composition previews, scene setup, saved settings, registration and account tools. An illustration or composition preview is not a generated video.

Paid features are digital services, without physical delivery. When available, purchased access or credits are delivered after confirmed payment. Video generation is planned through APIMart, using Doubao Seedance 2.0 Fast; that integration is not yet active. The actual provider, model, settings and credit cost must be identified before submission. Third-party availability and AI output may vary.

We are independent of the original performers, music show, APIMart and model developer. We do not supply original performance footage, official logos or the copyrighted Hotel Lobby recording.

3. Accounts and security

Provide accurate information and maintain an accessible billing email. Protect your password, Google account and sessions. Do not share, resell or permit unauthorized account access. Report compromise to support@hotellobbyaivideo.top. Email registration and Google sign-in are supported; GitHub sign-in is disabled.

4. Plans and credits — V3 hybrid

The billing model combines Starter, Pro and Premium subscriptions with separate one-time credit packs. Availability, price, credit quantity and validity must be displayed on the pricing page and at checkout before purchase. Displayed prices do not mean paid generation is currently available.

• Monthly plans are billed monthly; annual plans are charged the full annual total. An annual plan's monthly price is an equivalent rate.
• Included subscription credits are issued monthly for both monthly and annual plans, not as a full year's allowance in advance.
• Registration grants 0 free generation credits. There is no automatically paid trial or automatic top-up.
• Credit packs are separate purchases. Their validity has not been finalized in this draft, so packs are not currently sold.
• Credits are service units, not money, deposits or transferable assets. They cannot be resold, transferred or cashed out except where a refund is due.
• The credit cost of each generation must be shown before confirmation. Illustrations and estimated video counts do not replace an actual allowance disclosure.

5. Billing and payment

5.1 Subscription renewal authorization

When subscriptions open, confirming a recurring plan explicitly authorizes the disclosed periodic charge until you cancel renewal. Monthly plans renew monthly; annual plans renew annually. Cancellation stops subsequent renewals and preserves the paid period. Annual renewal reminders must be sent at least seven days before the charge.

5.2 Credit-pack authorization

Each pack requires separate confirmation of the checkout total. A pack purchase does not create a subscription or authorize recurring charges. Automatic recharge is not provided.

5.3 Processor, taxes and changes

The designated payment provider is Waffo Pancake. When activated, card details are entered in its hosted checkout. Our application does not collect or store full card numbers or security codes; it retains necessary order, payment, entitlement and refund records.

Checkout must show currency, applicable tax and the final total before confirmation. Renewal-price changes must be notified in advance with an opportunity to cancel, without changing an already paid period. Permitted plan changes apply in the next billing period, not as an implied immediate upgrade or prorated charge.

6. Cancellation

When subscriptions open, use Account settings → Billing or the Waffo Pancake subscription-management portal to cancel online. If unavailable to you, contact support from the registered email. Email support supplements the online process.

Accepted cancellation stops future renewal. Benefits remain until the current paid period ends. Cancellation is not automatically a refund, does not delete the account and does not change separately purchased credits' original validity.

7. Credits, refunds and failed generation

7.1 Refund policy — final option pending

The final choice between a seven-day unused-purchase guarantee and case-by-case review awaits confirmation. No payment is accepted under an unfinished refund policy. The selected policy will appear here and in Waffo Pancake checkout before purchase.

Mandatory consumer rights remain available, including applicable withdrawal rights and remedies for non-delivery. Starting to use the Service does not automatically waive statutory rights. Any lawful exception requiring separate express consent and acknowledgment must be handled at checkout.

Duplicate charges and confirmed billing errors are investigated and corrected. Confirmed outages lasting over 72 hours are reviewed for refunds, proportional adjustments or replacement entitlements. Send the account email, order ID and reason, never full card details. Support normally responds within three business days. Approved refunds use the original payment channel; the provider and bank determine settlement time.

7.2 No monthly rollover — A1

Subscription credits expire at the end of each monthly allowance period, including monthly allowance periods within an annual subscription. Unused credits do not roll over. Annual payment does not extend a month's credits to the end of the year.

7.3 Separate purchased credits — B1

Canceling a subscription does not cancel purchased credits, which retain their original disclosed validity. Account deletion is different: download your files and contact support to resolve outstanding orders or any eligible unused-credit refund first. A deleted account cannot access its credits.

7.4 Consumption order — C1 proposal

The proposed order is subscription credits first, then purchased credits, with earliest expiry first within each category. This order awaits confirmation before paid generation opens. Failed or undelivered tasks do not retain a final credit charge. If the original subscription allowance expired across periods, replacement failure-compensation credits are valid for seven days after issuance. Compensation does not create a second cash refund for the same loss, without limiting statutory remedies.

8. Billing disputes

Contact support@hotellobbyaivideo.top for investigation and order records. This does not restrict contact with your bank, payment provider, consumer authority or a court, and is not a condition for exercising statutory rights.

9. Inputs, outputs and intellectual property

You must have rights to your photos, prompts, music and other inputs, including informed permission from each adult depicted. You give us a limited, non-exclusive license to process inputs to provide the requested service, maintain security and investigate reported misuse. It does not authorize public display of private photos or their use in advertising.

As between you and us, we claim no ownership of your inputs or outputs. Lawful outputs may be used personally or commercially, subject to law and disclosed model restrictions. We do not guarantee uniqueness, copyright protection or absence of third-party rights. Review likeness, consent, trademarks and music rights before sharing.

Without separate permission, we do not train our own models on your inputs or private outputs. The applicable third-party retention and training terms will be disclosed before you submit content for generation.

10. Acceptable use and reporting

Do not submit or generate:

• Photos or depictions of minors; sexual, nude, exploitative or pornographic material; or child-abuse content.
• Unauthorized likenesses, deceptive impersonation, non-consensual face swaps, fraudulent endorsements or other misleading synthetic media.
• Harassment, hate, discrimination, threats, exploitation or content facilitating unlawful violence or self-harm.
• Material infringing copyright, trademarks, privacy, image rights or other third-party rights.
• Malware, phishing, fraud, safety bypasses or interference with accounts, storage or billing.

Do not systematically extract outputs, resell access or use responses to develop competing models without written permission. Do not misrepresent generated media as professional medical, legal or financial advice or fabricate professional involvement.

Report violations to support@hotellobbyaivideo.top, with the relevant URL or task ID and explanation. We may restrict access, remove content or suspend an account during investigation. You may request review through the same address. Generation is currently unavailable.

11. Privacy and deletion

The Privacy Policy covers account, input, output, billing and support data. User files are private by default and separate from public website assets. Subscription cancellation does not delete accounts or files. Retention and deletion time limits await confirmation before paid generation opens. Request account deletion through support; closing a browser or canceling renewal does not delete server-side files.

12. Availability and liability

AI outputs may have visual defects or inaccurate likenesses. We do not guarantee a particular creative result, exact resemblance, revenue, ranking or viral outcome. To the extent law permits, the Service is provided as available. Material interruptions can be reported to support.

To the extent law permits, indirect and consequential losses are excluded, and ordinary contractual liability is capped at fees paid for the Service during the preceding 12 months. Mandatory consumer remedies, fraud, willful misconduct and liability that cannot lawfully be excluded or limited remain unaffected.

13. Suspension and termination

You may stop using the Service, cancel renewal or request account deletion. Serious breaches, substantiated abuse, security risks or legal requirements may cause suspension or termination. Refunds follow Section 7 and law, not automatic forfeiture. If we discontinue paid service for reasons unrelated to your breach, unused prepaid service is reviewed for a proportional refund.

14. Governing law

The operator's country or region and governing-law clause await confirmation. This draft imposes no foreign jurisdiction or compulsory arbitration. Informal support discussions do not remove mandatory consumer rights or access to a competent authority or court.

15. Changes and versions

Dated versions are retained. Material changes to paid entitlements, renewal prices or these Terms must be notified at least 14 days before taking effect, except where law or urgent security needs require faster action. Paid-period rights are not reduced retroactively. New consent is obtained where required.

16. Contact

Support, billing, refunds, cancellation, privacy, legal and security requests share one contact: support@hotellobbyaivideo.top. Signed-in users can also use support tickets. The operator's legal details remain pending in this draft.